Frequently Asked Questions


What are the access hours?

You can access your unit 24/7.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

How do I pay my storage bill?

Pay your storage bill online using a credit or debit card.

What items am I not allowed to store?

Flammable or hazardous items, stolen or illegal goods, perishables, plants, and animals.

Do I need a climate-controlled unit?

You may need a climate-controlled unit if you intend to store weather-sensitive items long-term. These units protect your belongings from damage caused by intense temperatures and humidities.